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Shipping Help!
All available shipping methods, with
estimated costs and estimated delivery dates for each, will be listed in the
checkout section before the order is finalized.
You can use our freight estimator by adding items to your cart and going
to the 3rd step of the checkout process. You do not have to check out to get an
estimate. Please realize that this is an estimate only. Charges could be
impacted either up or down based upon the actual weight, size, and distance. We
do our best to economize the shipping without sacrificing service.
Free Shipping
Shipping from our
"Green" or non-bulk
portion of the order is FREE, If your order from the green non-bulk
warehouse totals $50.00 or more. The order will ship in the specified amount of
time (please see map below). An estimate delivery date will be given in the
checkout section, before the order is finalized.
- Estimated time of arrival for
FREE SHIPPING - "Green" - non bulk
site

If you order is under $50.00, the shipping cost will be applied to the order and
the default shipping will be UPS ground or USPS Priority Mail, unless an
expedited shipping method is selected.
Expedited Shipping Methods
If you need your order quicker than free
shipping allows, we can ship via UPS Next Day, 2nd Day or 3 Day Select. These
are premium services and all shipping charges are applied to the order. Shipping
charges are based upon the size and weight of the package as well as distance.
Please note that a business/shipping day does not include
weekends (Saturday or Sunday)or holidays. For example..If your order is placed
after 10:00 AM (CST) Friday the first available ship day is Monday.
- Suggestions to keep expedited shipping charges
down.
We offer a new service called
"Guaranteed Ground".
Orders placed before 10:00 AM Central Standard Time will be shipped on the same day the order is
placed (we are located in the Chicago land area) . Ground delivery is made by UPS and usually delivers with 2-6
business days (east coast 3-4 days, west coast 5-6 days)- please see map
below. Regular ground
shipping charges will apply. This is a great
service that avoids the high cost of air shipping. This is
our recommended service when you need a piņata....fast. Air charges
for piņatas are extremely high because of the size of the package.
Another quick service is
Priority Mail with the US Postal system. This is also a good
service but.....it is not guaranteed and does not have a very good tracking
system. Heavier packages could cost more
than UPS ground. This is also a very good way to get a piņata quick.
Ship time is generally 2-3 days....we guarantee to ship your package within 24
hours but it is not guaranteed by USPS (they could take longer than 2-3
days).
- Guaranteed Ground Shipping
times - "Green" non-bulk Site

Shipping outside of the Continental U.S.
If you are an international
customer, it is best to place the order and allow our customer service to quote
you shipping charges. We will not ship any international package without your
email approval of the shipping cost. All international shipments are sent via
USPS Global Express service. Rough estimate tables are listed at
http://ircalc.usps.gov/.
Shipments to APO, FPO, Post
Office Boxes, Hawaii, Alaska, Puerto Rico, Guam and any other US territory
outside of the US will require shipping charges. Shipments to these areas are
most cost effective via Priority Mail US Postal Service, if available for your
area.
Tracking my package
We will send an email
confirmation to you with tracking information. You can track the package
directly from your email. If you see something wrong with the tracking
information, we will make a reasonable effort to correct the problem. Our toll
free number is: 800-631-3310. If you can not find the automated tracking email
we can help,
orderstatus@partypro.com.
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